Vincent Miccolis is a seasoned hospitality executive with more than 25 years of international industry experience and currently serves as Managing Director, Middle East, Africa & Türkiye at The Ascott Limited, one of the world’s leading international lodging operators. BTN caught up with him to find out the changes taking place in hospitality today!
The industry is seeing a rise in sustainability, technology integration, and personalized guest experiences.
The Ascott is focusing on innovative service offerings and enhancing guest engagement through digital platforms.
Challenges include fluctuating travel demand and the need for operational efficiency in a competitive market.
There is significant growth potential, driven by tourism and investment in infrastructure.